Happy Clients and Renters Say …

“You really are an angel to us, Chrissy. Truly. I think we might have sold that house years ago, if not for your help” Dylan, client, November 2019

“I loved living here (my favorite place I lived in college). Thank you for being a great landlord, we were grateful for all you did!” Magen, renter, September 2019

“We just wanted to send a thank you your way for the repairs! The place was great to begin with and now it’s looking even better :)” Jason, renter, August 2019

“As always, we deeply appreciate all your efforts. We couldn’t have kept this house to return to without your expertise, Chrissy.” Trina and Larry, clients, August 2019

“I really appreciate you as a landlord and you being so devoted to being green and promoting conciseness of waste and pollution in the way you manage your properties and go about living. That’s something I value highly and try to do myself and I’m very grateful to have a landlord with those same values.” Brianna, renter, July 2019

“I am a previous tenent looking to move into another residence managed by your co. I was looking online but cannot see any available properties.” Andrew, renter, July 2019

“Please take an additional $100 for yourself? We’re just so pleased with how easy you’ve made life and feel like you deserve it!” Heather, client, May 2019

Lastly, I would like to extend a sincere THANK YOU FOR BEING A LOVELY LANDLORD AND FRIEND!!! We all have had a wonderful time at the house and we are so glad to have had someone like you taking care of us. In a city of soulless property management companies, to be working with you was a distinct pleasure and we are grateful for you!! THANK YOU CHRISSY!!! 🙂 If I ever end up moving back to Boulder I know who to get in touch with!! Here’s hoping all your tenants pay rent on time, that no appliances ever break, and that the dryer stays functional.” Davey, renter, February 2019

“Thanks again for being flexible!” Ella, renter, January 2019

“Thanks for adjusting our payment arrangement. I’ve always appreciated how seamless you make the financial side of things work!” Chris, client, January 2019

“Thanks so much for all your hard work… As a thank you for everything you’ve done, above and beyond, I would like you to take an extra $500 for the month of December as a gift of my appreciation.” Paul, client, November 2018

“I enjoyed being your tenant.” Joe S., renter, October 2018

“The dishwasher is amazing and all the work in my apartment finished, I truly love my unit. Thank you for all your hard work.” Jane, renter, September 2018

“Chrissy has managed our Boulder duplex for many years now (since around 2011). She’s simply incredible. The house had been badly managed–lousy tenants, poorly maintained, losing money. We were in the red and my wife was adamant that we sell. Instead, we switched managers, and Chrissy completely revitalized the situation. She helped us address key problems (safety issues, tenant comfort issues), finds really good tenants, and always helps to find good handy-people to get jobs done affordably and expertly. Our tenants are happy, our finances are in the black, and the value of the house has notably increased. Moreover, she’s honest, incredibly generous with her time, and dedicated to tenants and property owners alike. If you need a property manager, Chrissy is the best.” Dylan, client, September 2018

“You were a good land lord and I appreciate all the help during the last year regarding any issues.” Jess, renter, September 2018

Thank you Chrissy! Your are always so on top of things. Last night [electrical fire] was pretty scary. I appreciate how well you take care of things for us so much! You are seriously amazing!” Catherine, renter, July 2018

“Many thanks for excellent managerial skilzzzz.” Heather, client, May 2018

“Thanks Chrissy, and thanks for doing such a great job managing our rental. Happy Thanksgiving.” Bob, client, November 2017

“You have been a great property manager and have helped get our concerns across to the Landlord in a timely manner while keeping our best interests in mind. We can only hope our next property manager will be half as helpful as you have been.” Micah, renter, November 2017

“Sometimes I wish I had you as my manager when I was a renter. None of this stuff got fixed ever by my landlords and I’m glad you are taking care of them. Thank you.” Georg, client, October 2017

“Thanks for keeping on it and making it so I often forget I own a rental property…that’s the best,” Heather, client, September 2017

“You’ve been fair and understanding in dealing with us, and I do genuinely appreciate it,” Jake, renter, August 2017

“It will be great to be back in Boulder! (And no, I don’t have any plans to go back to managing the townhouse when I’m back in town. You’re doing a great job!)” Krista, client, July 2017

“I just wanted to thank you again for everything this past weekend. I really appreciate you taking time out of your weekend to help me make the final move.” Jordy, renter, November 2016

Compliments from the past:

“I’m sad to hear this [that you won’t be managing this building anymore] Chrissy. I trust your email will remain the same? I may look for you in the future housing searches. It was great having you as a property manager. Good luck with everything to come.” Nick, renter, March 2013

“After several years of having the Rental Management Service with Smiley & Associates, I strongly recommend their service due to their experience in finding good tenants; property maintenance & updating; leasing process management; proper dealing with tenants; accounting and others. Conscientious & responsible. Trust worthy; they look after both tenants and landlord interests equally. In conclusion, I am very please with their services and recommend them highly.” Dan, client, 2009

“Thanks for being such an Uber-responsible, fab property manager in general all-around great person to have on my side.”

“Thanks again for another year excellent and professional property management! We are so appreciative of all your energies.”

“As property owners we can unequivocally recommend Smiley and Associates. We turned over new property for rental in tough economic times. Chrissy has kept it occupied and maintained and dealt fairly with both tenants and owners. Communication has been prompt and open. She is a skilled pool of maintenance personnel could handle any problems quickly. We now live at a state and have no doubt that the personalized service of smiling Associates is the best way to preserve our investment.”

“Chrissy’s been managing our property for a couple of years now. It has been an unqualified success. The place had been badly neglected by our previous manager, whom we fired. Things had gotten so bad that we were just going to sell and move on. But Chrissy took over and has been a godsend … She is outstanding in a crisis (e.g. the flood of 2013) … Most importantly, she’s kept our little place rented without pause–no lost income. I can’t really speak highly enough about Chrissy.

“I’ve engage the services of Smiley and Associates for over two years now and found her and her company to be very responsive to questions and concerns of mine. I have moved out of the area of Boulder/Louisville and needed someone I could trust to manage my home as a rental. She was recommended to me and after meeting with her I found I enjoyed your enthusiasm as well as professionalism. I like to clarity of thinking, attention to detail, responsiveness to questions, resources at your disposal, her frankness and her objectivity and knowledge about the local scratch word rental mark Market [She is] pragmatic in her approach to leasing, pricing, maintenance problems, etc.”

“I have used Chrissy Smiley as a property manager of my Boulder townhouse since 2004. I found her to be competent, honest and responsive. She has done an admirable job of finding and vetting tenants. She has made being a landlord hassle free.”

OLYMPUS DIGITAL CAMERASmiley